Delete your Okiko account

• App: Okiko: Tic Tac Toe Online
• Developer: KadahTech on Google Play, Youseif Kadah on the App Store (Yousef Kadah)

You can delete your Okiko account and the personal data linked to it at any time. You don't need the app installed to make a request.

Option 1: in the app (immediate)

1. Open Okiko and tap your avatar on the home screen to open Settings.
2. Scroll down and tap Delete account.
3. Confirm. If you signed in with Apple, Google or email, you may be asked to sign in again to prove it's you.
4. Deletion runs right away, and the app returns to the sign-in screen.

This works for every account type, including guest accounts.

Option 2: by email (if you no longer have the app)

1. Send an email to yousefkadah@gmail.com with the subject "Delete my Okiko account".
2. Send it from the email address you use to sign in (with email or Google). Include your player name if you remember it.
3. We may reply to confirm that the account is yours before we delete anything.
4. We complete verified requests within 30 days, then confirm by email.

Guest accounts and Sign in with Apple accounts aren't linked to an email address we can check (Okiko doesn't ask Apple for your email address). Please delete them in the app (Option 1).

What is deleted

• Your sign-in account (email, Apple or Google link). If you used Sign in with Apple, we also revoke Okiko's access to your Apple ID.
• Your profile: player name, avatar choice and account creation date.
• Your wallet: coins, score, matches played and won, rank, daily reward streak, owned and equipped skins, the Remove Ads entitlement, and purchase records (order and transaction IDs).
• Your match history.
• Reports you filed about other players, and your block list.
• Your open private rooms and waiting lobbies.
• Your entry on the leaderboard.

What is kept, and for how long

• Finished online matches stay in the database as an anonymous record. Your player name is removed, and your avatar is reset to the default. What remains is a random ID that no longer points to any account. Other players' match histories show you as "Deleted player".
• Backups: we don't keep separate backups. Deleted data is removed from the live database immediately.
• Moderation records: if your account was involved in a moderation decision, a short log entry (random ID, date, reason, action) is kept for 24 months to handle complaints and legal requests.
• Support emails are kept for 24 months after the conversation ends.
• Purchase records held by Apple or Google are kept by them under their own policies. We can't delete them.

Before you delete

• Deletion can't be undone. Your coins, skins and progress are lost for good, and coins can't be refunded or transferred.
• Remove Ads belongs to your App Store or Google Play account. If you create a new account later, you can get it back with Shop → Restore purchases.
• Uninstalling the app does not delete your account. Use one of the options above.

Questions

Email yousefkadah@gmail.com. Our Privacy Policy explains how we handle your data.